Google’s business model makes money when you do. But as I also mentioned, Google makes money even if you don’t. That’s not a situation Google likes, and it tries to help you correct it. Google wants you to succeed.
This reciprocity is built into Google’s advertising services in three ways:
They are democratic. Anyone can get involved, from a first-time entrepreneur with a new Web site to a billion-dollar corporation. As in any great democracy, ingenuity, knowledge, and persistence can compete with, and sometimes triumph over, incumbency and deep pockets.
They are reciprocal. Google’s success is good for you, and your success is good for Google. Google’s consumer users win, too, when you work effectively in Google’s advertising programs. This three-way reciprocity is difficult to establish (and even measure) in traditional media advertising.
They are efficient. And that’s an understatement. Google’s innovations in search advertising strive for an ideal match of advertiser to customer, hinged on a keyword. You pay only for reasonably good matches recognized by your potential customers. Google’s AdSense program, in which participating sites share ad revenue with Google, doesn’t cost the participant a dime — now that’s efficiency.
eBay, the most successful dot-com venture through the collapse of the Internet bubble, was founded on the same three principles: democracy (anybody could get involved), reciprocity (eBay and its users benefited when its participants succeeded), and efficiency (participants controlled their costs and tracked their returns). In time, the advantages of eBay’s system got the attention of midsize brick-and-mortar stores, which now operate eBay outlets as an essential part of their business plan. Much larger corporations routinely use eBay to dispose of inventory. The playing field is level and the economics are equally favorable, whether you are selling computers or a lamp in your attic.
Google’s two prime-time revenue programs, AdWords and AdSense, have followed an adoption curve similar to eBay’s. Fashioned for universal participation, both programs were adopted first by small players — single Webmasters, entrepreneurs, and one-product companies. Word spread, and now both programs are in far-flung use by the Internet’s largest publishers, manufacturers, and e-tailers. As with eBay, small and large participants enjoy the same benefits.
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