So That's What Goes On A Website Home Page

In the early days of the World Wide Web, the word went around that the thing to do on a home page is to heartily and sincerely welcome the visitor. Today, this is unnecessary, cliched and ineffective. Instead, an effective home page needs to quickly orient the visitor to what the business or professional practice offers, distinguish these offerings from competitors' and direct the web site visitor what to do if they are interested in learning more.

It's especially important to make a strong and clear presentation on the home page if you want perfect strangers coming from a search engine to spend more than 10 seconds on the site when determining whether or not it is relevant to them. Getting business from such strangers is one of the major payoffs of having a web site, and they lack the patience of someone who has already had contact with you or been referred by a trusted source.

Therefore, a home page must make it possible to answer these questions within 10 seconds:

* What is being described or sold here? What kind of business is this?
* Why should I do business with this company rather than its competitors?
* What should I do to find out more or get in touch?

In judging web sites for the Webby Awards, I have seen as many rich, large companies as small ones overlook the first essential for a home page - set the context. Orient the visitor.

The perfect stranger may need to know things that you assume everyone already knows, such as:

1. What business are you in? Include a commonly understood industry name or the generic name of your primary product or service prominently in the home page copy, if it's not already part of your business name or in the tag line. When this information isn't plainly and obviously stated, many visitors are screaming to themselves, "What IS this?" as they hit the back button on their browsers.

2. Who do you serve? So many businesses - banks, restaurants, dentists - leave it unspoken what state or province and even what country they are in when that's essential to someone figuring out whether or not this business meets their needs. When location plays a crucial role in service, make it unmistakable where the business is. Other times, the answer to this question is more subtle. You need to indicate that you work with Fortune 500 companies, or mostly with authors, or with ambitious fitness professionals and health club owners.

3. Why should someone do business with you? The best kind of answer to this question involves presenting the benefits someone gets from buying your products or services. Indeed, I recommend putting such benefits right in your home page headline. For instance, for a caregiving support site I created this headline: With Support, Caregiving Becomes a Rewarding Journey. For a site about a book on outstanding women scientists and artists, the headline read: Learn From Accomplished Women Role Models How to Create a Fulfilling Lifelong Career. Note the inviting tone of these headlines. Within the paragraphs of the home page copy, refer again and again to what customers get and what makes you different from competitors.

4. What should I do next? Even though you provide navigation links for people to choose where to go next at the site, it's effective to say explicitly what someone with such and such an interest should do. Your call to action might have more than one part, such as: To learn more about how Hyana Heights Club helps you stay healthy and fit, click here. To book your free tour and complimentary aerobics class, click here.

Use these guidelines to create or redo a home page, and you'll enjoy a significantly improved response from your web site both from people landing on your site from search engines and those already somewhat interested in what you offer. There's much more involved in turning web site visitors into customers, but you'll certainly thereby have laid the groundwork for a reasonable return on your web site investment.

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3 Ways Coaches Can Use Their Site To Get More Clients

Coaches have a big challenge when seeking clients. They are selling the unknown. By unknown, I mean that most people who can benefit from coaching, whether it be business coaching or personal coaching, either never heard of it or don't really understand how it works. When people work with a coach for the first time, there usually comes a point when they say “a ha!” and are better able understand the value they can get.

So trying to get clients can seem like a catch-22. In order to hire you, they need a strong sense of what you do. But to get that sense they need to work with you first. It's because of this hurdle that direct selling or direct response methods like cold calling or placing ads don't work. Those channels don't get you clients directly.

Dealing with this challenge can be frustrating for many new coaches. They really want to help their clients succeed in their business or in their life, but getting the prospect to sign on the dotted line doesn't happen as often as they would like.

So how can coaches deal with selling the unknown? Make it known and use your web site to do it!

Here are 3 ways:

1 – Write web site copy in terms of “what they do know.” - Prospective clients can relate to their pains and troubles. Their pains and troubles might include not having enough time in a day, trouble sleeping at night, or not making enough money. They can also relate to where they want to be in the future. Some examples could be having lots of income, having peace of mind and having a happier life. So when you are writing about your services, be sure to start with things your prospect already knows about, such as their pains and their desires.

Additionally, case studies and testimonials of others you have helped would further your prospect's understanding of what you do. These examples are most effective if they are written in terms of initial problems and end results.
By explaining what you do in terms they know directly, you better communicate what you do. When prospects clearly see what they can get from working with you they are more excited and more interested in working with you.

2 – Give away free information. - Compile an article or report that is helpful to your target prospects. Choose a topic that is directly related to their problems or situations. Then make that report available on your web site for download.

This strategy has a lot of value: • Everyone likes free helpful stuff, so they will take action to get it. • Once created, giving it out takes almost no time to do. • It tells the the prospect that you know their about their business, thus making you a good choice for helping them. • Sending people to your web site creates another relationship building “touch.” • People can refer this report to other people, increasing your visibility.

3 - Give away a free online assessment. - Create a series of questions on your web site. Then invite your visitor to answer them in return for a score and an interpretation of that score. This gives them helpful information about themselves and gives them a sample of what you do. This technique has a lot of value similar to the report idea. It's free, doesn't take a lot of time or money to implement, it is automated, it gives value, and it can be referred to others.

Additionally, you can determine which prospects have stronger needs based on their responses. With that information, you can target your sales efforts towards them and increase your closing rate.

In conclusion, use your web site as a tool for educating your prospects. Doing this will gain more trust and grow the relationship until they eventually become your paying client.

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3 Ways Coaches Can Use Their Site To Get More Clients

Summary: Trying to get clients can seem like a catch-22. In order to hire you, they need a strong sense of what you do. But to get that sense they need to work with you first! It's because of this hurdle that direct selling or direct response methods like cold calling or placing ads don't work. Those channels don't get you clients directly. So how can coaches deal with selling the unknown? Make it known and use your web site to do it.

In order to hire you, they need a strong sense of what you do. But to get that sense they need to work with you first!
It's because of this hurdle that direct selling or direct response methods like cold calling or placing ads don't work.

Those channels don't get you clients directly.

Dealing with this challenge can be frustrating for many new coaches. They really want to help their clients succeed in their business or in their life, but getting the prospect to sign on the dotted line doesn't happen as often as they would like.

So how can coaches deal with selling the unknown? Make it known and use your web site to do it.

Here are 3 ways:

1 – Write web site copy in terms of “what they do know.” : Prospective clients can relate to their pains and troubles. Their pains and troubles might include not having enough time in a day, trouble sleeping at night, or not making enough money. They can also relate to where they want to be in the future. Some examples could be having lots of income, having peace of mind and having a happier life. So when you are writing about your services, be sure to start with things your prospect already knows about, such as their pains and their desires.

Additionally, case studies and testimonials of others you have helped would further your prospect's understanding of what you do. These examples are most effective if they are written in terms of initial problems and end results. By explaining what you do in terms they know directly, you better communicate what you do. When prospects clearly see what they can get from working with you they are more excited and more interested in working with you.

2 – Give away free information : Compile an article or report that is helpful to your target prospects. Choose a topic that is directly related to their problems or situations. Then make that report available on your web site for download.

This strategy has a lot of value: • Everyone likes free helpful stuff, so they will take action to get it. • Once created, giving it out takes almost no time to do. • It tells the the prospect that you know their about their business, thus making you a good choice for helping them. • Sending people to your web site creates another relationship building “touch.” • People can refer this report to other people, increasing your visibility.

3 - Give away a free online assessment: Create a series of questions on your web site. Then invite your visitor to answer them in return for a score and an interpretation of that score. This gives them helpful information about themselves and gives them a sample of what you do. This technique has a lot of value similar to the report idea. It's free, doesn't take a lot of time or money to implement, it is automated, it gives value, and it can be referred to others.

Additionally, you can determine which prospects have stronger needs based on their responses. With that information, you can target your sales efforts towards them and increase your closing rate.

In conclusion, use your web site as a tool for educating your prospects. Doing this will gain more trust and grow the relationship until they eventually become your paying client.

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